A camera nobody maintains stops being evidence.
Dirty lenses, a full disk, a dead battery in the panel. None of that reports itself — that's what the service contract is for.
What a service visit covers
- Optics and housings
- cleaning, seals, angle check
- Recording and disks
- disk health, retention days
- Firmware and software
- updates, accounts, access log
- Alarm and perimeter
- zone tests, batteries, barriers
- Link to the centre
- test signal, backup channel
- Report
- what was done, what to plan for
Contract
- Regular visits
- per contract
- Response time
- set by contract
- Remote diagnostics
- wherever a link exists
- Service address
- Đuke Dinić 14
- Hours
- 08:00–16:00
Questions
Do you service systems SECAM didn't install?
Yes, after an inspection. We check what's worth keeping, say plainly what isn't, and only then propose a contract.
What if a camera fails between visits?
Technical faults — power, link, disk — are automatically reported to the monitoring centre, so the fault is known before you notice it.